Frequently Asked Questions

CM/ECF LOGIN/USER ACCOUNT

Who do I contact if I am having problems with PACER?

If you are experiencing any problems or have questions about PACER, visit https://www.pacer.gov/contact.html.

 

What is the procedure if an attorney leaves a law firm?

An attorney leaving a law firm must update his or her filing account with the new address, phone number and e-mail address. See Section II(E) of the Administrative Procedures

An attorney seeking to withdraw his or her appearance in a pending case must comply with L.B.R. 9010-1(d).

How can I get a list of cases associated with an attorney?

To get a list of cases associated with an attorney, log into the CM/ECF system and select Query on the CM/ECF menu bar.  Enter the name of the attorney, select “attorney” from the Type selection box and click Run Query

Can I get a waiver from e-filing?

Attorneys can file a motion in the case in which they are involved requesting a waiver.

Is there anything I need to do if my e-mail address changes?

If your e-mail address changes, you must update that information to continue to receive Notices of Electronic Filing from the CM/ECF system.   Your primary email is maintained on your PACER account  Visit the Manage My Account page on the PACER website.

If you have a secondary email address, that is maintained in your ECF account at the court.  After logging in to ECF, select Utilities, then select the link Maintain Your ECF Account. Scroll to the bottom of the page and click on E-mail information. Make the changes to your secondary email and click Return to Account Screen then click Submit.  Then you will get a screen that has a drop-down box containing all of the case numbers and names that will be updated, click Submit.  The process is not completed until a  screen display indicating that the update was successful.

I am registered in other courts to file electronically how do I get registered with your court

An attorney with a PACER login must request permission with our Court via PACER.gov

 

I can’t log into ECF, is it down?

You can check the operation status of the court’s website and the CM/ECF here.  If you are having trouble with your login/password, please visit https://pacer.login.uscourts.gov/csologin/login.jsf.  If you can't login to manage your account, you will need to work with the Pacer Service Center as the court does not have the ability to help with your login.

I am having issues getting to your site to file

Please try to access the court’s CM/ECF filing system from another computer or cell phone.  If you are still unable to reach the CM/ECF filing system, please check the Court’s website for announcements regarding any maintenance plans or systems outage.  You can check the operation status of the court’s website and the CM/ECF here.

I cannot login to ECF to file my document

Please ensure that you are accessing the PAMB Court ECF siteAdditionally, confirm that you have an active PACER account.   If you are having trouble with your login/password, please visit https://pacer.login.uscourts.gov/csologin/login.jsf.  If you can't login to manage your account, you will need to work with the Pacer Service Center as the court does not have the ability to help with your login.

I am not getting any case related e-mails

Consider adding a secondary email to your account with a different provider such as Gmail or Yahoo and then you can check that account to see if there might be an issue with your primary email system.  If you aren’t receiving messages at either account, please contact the pambecf_helpdesk [at] pamb.uscourts.gov (ECF helpdesk)

I recently left my law firm what do I do now to change information

An attorney leaving a law firm must update his or her filing account with the new address, phone number and e-mail address through PACER.gov .  Also, see section II(E) of the Administrative Procedures.

How do I get a login/password to file electronically?

Attorneys will need to create a PACER account and request permission to file with our court through your PACER.gov account.

Self-represented parties will need to file documents with our court through our Electronic Document Submission System (EDSS)

DOCKETING/E-FILING

How do I sign an electronically filed document?

This is governed by Fed. R. Bankr. P. 5005(a)(3), Local Rule 5005-1 and section III(E) of the Court’s EDSS Administrative Procedures.

How do I file Correspondence?

Correspondence can be mailed to the Court. 

How do I make a correction to a docket entry?
The docket entry can be withdrawn and refiled or amended.
Does a Certificate of No Objection need to be filed after an objection period runs on a notice I serve?

No. 

If I pay for the same pleading twice, how can I get a refund?

You can request a refund by completing the “Request for Refund” form that is located on our website on the Forms page. Once the form is completed, CM/ECF users can electronically file the document with the court by accessing Motions/Applications, Refund of Electronic Payment. Non-CM/ECF users can submit the request using EDSS.

 

What is the easiest way to check what I've docketed?
Go to Utilities and select View Your Transaction Log.
How do I access my free look?

When you receive the Notice of Electronic Filing in your e-mail, click on the document number that has a line under it (e.g. 21) and the document will display.

 

Once the document has been opened, you have received your one free look.

 

The free look is not in the hyperlink to the docket (e.g. 1:09-bk-00109)

 

Who do I contact if I cannot find an appropriate docket event for my pleading?

Click PAMB_CMECF_Event_Help [at] pamb.uscourts.gov (subject: CM%2FECF%20Event%20Help) (here) to send an e-mail to the CM/ECF Event Help mailbox and someone will get back to you as soon as possible.  Please include a description of the document you are trying to file and the case number you need to file it in.

How do I file a specific document

Filing instructions for specific items can be found here:  https://www.pamb.uscourts.gov/content/filing-instructions

I get an error when I try to upload my document when filing and I cannot proceed

Please note that the court does not provide IT support.  However, some Technical Tips, including tips regarding attaching a PDF, can be found here: https://www.pamb.uscourts.gov/content/technical-tips

How do I pay my filing fee?

The filing fee may be paid online, by mail, or in-person at the Clerk’s Office. 

If paying on-line, please click here:  https://www.pamb.uscourts.gov/online-fee-payments

For more information about filing fees, please click here:  https://www.pamb.uscourts.gov/online-fee-payments

If paying in-person, please visit the Clerk’s Office in Harrisburg or Wilkes-Barre between 9:00 am and 4:00 pm, Monday through Friday except holidays. (The addresses can be found here:  https://www.pamb.uscourts.gov/ )

I received a deficiency notice or “notice to filing party,” what does that mean?

A deficiency notice or a notice to filing party is a notice sent by the Clerk’s Office to alert you to a problem with your filing.  The notice explains what the problem is so that you can refile or amend your filing.

I filed a motion to modify a confirmed plan with a notice and certificate of service but forgot to attach the motion, what do I do?

Electronically file the motion with the court by accessing Miscellaneous, Exhibit event and relating it to the corresponding docket event. When required by Local Bankruptcy Rule 9013-3, a Certificate of Service must also be filed

I put the wrong date in my notice, how do I fix it?

Once you have updated the information on your notice, the Notice and a Certificate of Service must be filed with our Court by accessing Miscellaneous, Notice and COS event.  Service must be made in accordance with LR 9013-3

I forgot to attach documents to the claim I Filed?

An ECF filer can amend their claim through the ECF system under the Claims Action link.  If the original claim was filed through ePOC, the claim can be amended through ePOC system under the Amend a Proof of Claim link

I can’t find the right docket event

Filing instructions for specific items can be found here:  https://www.pamb.uscourts.gov/content/filing-instructions

How do I attach a proposed order to my motion that was already docketed?

Electronically file the proposed order with the court by accessing Miscellaneous, Exhibit event and relating it to the corresponding docket event

What type of notice do I need for a motion?

Information regarding noticing requirements can be found in the Court’s Guide to Docketing and Noticing.  See:  https://www.pamb.uscourts.gov/sites/default/files/Procedures/Guide_to_Docket_Events_and_Noticing_Procedures.pdf

Additionally, filing instructions for specific items can be found here:  https://www.pamb.uscourts.gov/content/filing-instructions

When docketing the generic motion, why is it asking me to enter a name?

Using the generic event requires prior approval.  For more details, please refer to our filing instructions page for CM/ECF Events

I received a Notice To Filing Party (NTFP) for an error on the notice I uploaded how do I upload the corrected Notice, and do we need to re-serve?

Once you have updated the information on your notice, the Notice and a Certificate of Service must be filed with the Court by accessing the Miscellaneous, Notice and COS event in CM/ECF. Service must be made in accordance with LR 9013-3

How do I submit electronic evidence?

From the Court’s homepage, click the “For Attorneys” tab and select Electronic Evidence Presentation System (EEPS).  More information can be found here:  https://www.pamb.uscourts.gov/electronic-evidence-presentation-system-eeps

How do I file a claim?

The Bankruptcy Court for the Middle District of Pennsylvania uses an Electronic Proof of claim filing system or (ePOC) system.  Instructions for using the ePOC system can be found here:   https://www.pamb.uscourts.gov/electronic-filing-claims-epoc

COMMUNICATING WITH THE CLERK’S OFFICE

What is the procedure if the debtor does not have any Payment Advices?

Local Bankruptcy Form 1007-1(c)-Certification of No Payment Advices is available on our website on the Forms page.  Once the form is completed, electronically file the document with the court by accessing Miscellaneous, Employee Income Records (Certification of No Payment Advices).

 

Why am I not getting emails?

If you have a spam blocker installed or if your inbox is full, you may not be able to receive e-mails. If your E-mail address has changed, you must update this information in your ECF account in order to avoid any disruption to your E-mail service.  To see what emails you did not receive, log into the CM/ECF system and on the CM/ECF Menu Bar, select Reports, then select the link Docket Activity Report.

The objection date was yesterday – where’s my order?

The Judge presiding over your matter determines when an order is ready to be entered.  The Clerk’s Office cannot tell you the status of an order before the Court.

My case was dismissed – what do I do now?

The Clerk’s Office cannot provide legal advice.  You may wish to consult with an attorney to determine your rights and the best course of action after your case was dismissed. 

I’ve been making payments to the trustee – how much do I have left?

The Clerk’s Office does not maintain plan payment records. That information is maintained by the Chapter 13 Trustee for the Middle District of Pennsylvania and you can visit their website here: https://pamd13trustee.com  and see the status of plan payments:  https://pamd13trustee.com/for-debtors/

Why wasn’t my motion granted?

The Clerk’s Office cannot provide legal advice and is not the decision maker regarding motions, objections, or other case filings. The decision to grant or deny a motion lies solely with the Bankruptcy Judge hearing the matter.

How do I contact my trustee?

The name of the trustee assigned to your case is on the notice of your meeting of creditors sent to you at the start of your case.  The trustee’s phone number and email address are also on that notice.

Who is my trustee?

The name of the trustee assigned to your case is on the notice of your meeting of creditors sent to you at the start of your case.  The trustee’s phone number and email address are also on that notice.

My case was dismissed because I did not file pay stubs, can I file them now?

The Clerk’s Office cannot provide legal advice regarding the impact of failing to file the pay advices required by 11 U.S.C. 521.  That said, please note that if your case has been dismissed, merely filing the missing pay advices will not reopen the case.

Do I file my tax returns with you?

For certain Chapter 11 cases, tax returns must filed with the Petition. 

For consumer Chapter 7 cases, you must provide your assigned trustee with a copy of your last filed return.  Questions on how to provide the return to your trustee can be addressed to your assigned trustee.

For Chapter 13 cases, you must be current with the filing of your local, state and federal tax returns, and you must provide the Chapter 13 Trustee with a copy of your last filed federal tax return.  Questions on how to provide that return can be directed to the Chapter 13 Trustee.  See, https://pamd13trustee.com/contact/

Can you tell me if a particular person or company filed for bankruptcy?

Anyone may sign up for an account at the Public Access to Court Electronic Records (“PACER”) website (https://pacer.uscourts.gov/find-case ) to search for bankruptcy case filings.  Note, there are fees for using the PACER service

How do I docket a mass substitution of counsel?

Please contact an Operations Supervisor for further information.

Can I receive email notifications for my case?

The Court has a free program to receive emails of court issued notices and orders called Debtor Electronic Bankruptcy Noticing (DeBN) which you can sign up for by completing a request form which is found here:  https://www.pamb.uscourts.gov/debtor-enoticing. This system will not email you any documents filed by any individuals or entities other than the court.

Can I send case-related matters by U.S. Mail to either office?

Yes, Court addresses can be found here: https://www.pamb.uscourts.gov/court-info/court-locations

Can I send case related e-mail to either office?

Cases are assigned to case administrators based on the last 2 digits of your case number.  Use this webpage to determine who is handling your case and this webpage to know the office location and address

COURT CALENDARS/HEARINGS

What is Court Hearing Scheduler (CHS)?

Court Hearing Scheduler is used when attorneys are docketing specific docket events in CM/ECF that are setup to self-schedule hearings for notices attorneys are serving.  The hearing list consists of dates, times and locations that are predetermined by the courtroom deputy.  Prior to e-filing a motion, filers must access the Matter Hearing Dates (CHS) program located on our website (www.pamb.uscourts.gov) to obtain the objection and hearing information to include in their notice.  A demo of the Court Hearing Scheduler is available on the Self-scheduling Hearings page of our website.

I am looking at CHS for a specific matter and there are no hearing dates

Be sure you have selected the correct office and enter the case number as a 2-digit year and 5-digit case number i.e. 24-01234

I would like to bring my laptop/phone to a hearing, what do I do?

Electronic devices are generally restricted in all federal courthouses in the Middle District of Pennsylvania.  See:  https://www.pamd.uscourts.gov/sites/pamd/files/general-orders/2023-20.pdf   Exceptions may be made at the discretion of the presiding judge, upon a motion setting forth appropriate cause.

Where is my meeting of creditors/341 meeting zoom info

Details regarding your meeting of creditors, as required by Section 341 of the Bankruptcy Code, can be found in box 7 of the notice of your meeting of creditors sent to you at the start of your case.  For additional information, please see:  https://www.justice.gov/ust/ust-regions-r03/region-3-section-341-meetings-0

Why was this set for a hearing?

The decisions to list any matter for a hearing is decided by the Bankruptcy Judge presiding over your matter.  The Clerk’s Office cannot comment on why your particular matter was scheduled by the Court for a hearing.

How do I sign up to appear remotely/Zoom?

From the Court’s website, go under the Remote Hearing Registration tab in the center of the home page.  You will select the Judge and hearing to which your matter pertains. More information can be found here:  https://www.pamb.uscourts.gov/remote-appearance-guide

How do I request a transcript of a hearing?

Transcripts and audio recordings of proceedings can be ordered here:  https://www.pamb.uscourts.gov/order-audio-files-or-transcripts   Please note there are charges associated with these requests.

How do I get a copy of the recording/audio from a hearing?

Transcripts and audio recordings of proceedings can be ordered here:  https://www.pamb.uscourts.gov/order-audio-files-or-transcripts   Please note there are charges associated with these requests.

Is my hearing still on?

Please check the court’s public calendar Harrisburg  | Wilkes-Barre.  If your hearing appears with a pink background, the matter has been settled or continued (rescheduled) and will not be heard by the Judge on that date.

GENERAL BANKRUPTCY

How do I get a copy of my bankruptcy discharge?

Instructions for ordering a copy of your discharge can be found here:  https://ecf.pamb.uscourts.gov/cgi-bin/InsbDischargeRequest.pl

Where do I get credit counseling/financial management?

The United States Trustee Program maintains a list of approved credit counseling and debtor education agencies.  Links to both those lists can be found on the Court’s webpage under the “Office of the US Trustee” tab or by clicking this link:  https://www.pamb.uscourts.gov/office-us-trustee

How do I get copies of my bankruptcy paperwork?

Instructions for ordering a copy of your bankruptcy paperwork can be found here:  https://www.pamb.uscourts.gov/retrieving-copies-case-files-case-docs-archives-requests

Where do I get bankruptcy forms?

National Bankruptcy Forms and Local Bankruptcy Forms can be found here:  https://www.pamb.uscourts.gov/forms

What’s the difference between Chapters 7 and a 13 and which one should I file?

The Clerk’s Office cannot provide legal advice. The decision whether to file bankruptcy and, if so, which chapter to file under, is a legal decision. 

To learn about the Self Help Program run by the Middle District Bankruptcy Bar Association where you can meet with a volunteer attorney, please see: https://www.pamb.uscourts.gov/content/self-help-program

To learn more about bankruptcy please see:  https://www.pamb.uscourts.gov/understanding-bankruptcy-0

What forms do I need to file bankruptcy?

The Clerk’s Office cannot provide legal advice. The required forms, schedules and statements vary depending on which chapter of the Bankruptcy Code a petition is filed under. 

To learn about the Self Help Program run by the Middle District Bankruptcy Bar Association where you can meet with a volunteer attorney, please see: https://www.pamb.uscourts.gov/content/self-help-program

To learn more about bankruptcy please see:  https://www.pamb.uscourts.gov/understanding-bankruptcy-0

Do you report my bankruptcy to the credit bureau?

The Court does not report anything to the credit bureaus. Credit bureaus monitor the Public Access to Court Electronic Records (PACER) system to gather information about bankruptcies filed across the nation. The Court is unable to provide any assistance with information maintained by any credit bureaus.

 

I filed a claim, when will I get my money?

The Clerk’s Office cannot provide legal advice and does not have answers regarding the distributions in any case.  Some general guidelines regarding distributions are noted below:

In a Chapter 7 proceeding, distributions will be made if the Chapter 7 Trustee has discovered an asset which can be administered for the benefit of creditors, those assets have been fully administered, the Chapter 7 Trustee has filed his Trustee Final Report with the Court, and it has been approved by the Court.  Sometimes, it takes a long time to fully administer the assets of a Chapter 7 case. 

In a Chapter 11 proceeding, distributions are made according to the confirmed Plan of Reorganization (the “Plan”), and you must consult the Plan for details regarding those distributions.

In a Chapter 13 case, distributions will begin after a debtor’s Plan has been confirmed by the Court and the Chapter 13 Trustee has received Plan payments from the debtor to support a distribution.

COURT FACILITIES/LOCATION

Is this the United States District Court?

No, this is the United States Bankruptcy Court for the Middle District of Pennsylvania.  For more information regarding United States District Court for the Middle District of Pennsylvania, visit: https://www.pamd.uscourts.gov/

How do I get to the Courthouse?

Directions to both Courthouse locations can be found here:  https://www.pamb.uscourts.gov/court-info/court-location

What are your hours?

The Clerk’s Office is open from 9:00 AM to 4:00 PM Monday through Friday except holidays

Is there handicap parking?

The Court does not provide parking at either staffed location.  There is street parking at both locations and at least one handicapped parking space in front of or near each location.  Directions to both courthouses can be found here:  https://www.pamb.uscourts.gov/court-info/court-locations

Is this the Luzerne County Courthouse?

No, this is the United States Bankruptcy Court for the Middle District of Pennsylvania – a federal court. The Luzerne County Courthouse is part of the state court system and is located at 200 North River Street, Wilkes-Barre PA 1871.  The main phone number for the Luzern County Court of Common Pleas is 570-825-1500