If you are experiencing any problems or have questions about PACER, visit https://www.pacer.gov/contact.html.
Frequently Asked Questions
LOGIN/USER ACCOUNT
Who do I contact if I am having problems with PACER?
What is the procedure if an attorney leaves a law firm?
An attorney leaving a law firm must update his or her filing account with the new address, phone number and e-mail address. See Section II(E) of the Administrative Procedures.
An attorney seeking to withdraw his or her appearance in a pending case must comply with L.B.R. 9010-1(d).
How can I get a list of cases associated with an attorney?
To get a list of cases associated with an attorney, log into the CM/ECF system and select Query on the CM/ECF menu bar. Enter the name of the attorney, select “attorney” from the Type selection box and click Run Query.
Can I get a waiver from e-filing?
Attorneys can file a motion in the case in which they are involved requesting a waiver.
DOCKETING/E-FILING
Where can I find copies of the Official Bankruptcy forms?
Samples of all of the Official Bankruptcy forms are available on the U.S. Courts website (https://www.uscourts.gov/forms/bankruptcy-forms) maintained by Administrative Office of the U.S. Courts. There is also a link to this website on our website (www.pamb.uscourts.gov) on the Forms page.
How do I sign an electronically filed document?
This is governed by Fed. R. Bankr. P. 5005(a)(3), Local Rule 5005-1 and section III(E) of the Court’s EDSS Administrative Procedures.
What is a Notice to Filing Party?
The Notice to Filing Party is sent by the Clerk’s Office. The notice will contain a brief explanation of the error and what action should be taken by the filing party.
How do I file Correspondence?
Correspondence can be mailed to the Court.
How do I attach a Proposed Order if I forgot to attach it to the motion?
Log into the CM/ECF system and electronically file the proposed order with the court by accessing Miscellaneous, Exhibit and relating it to the corresponding motion.
How do I make a correction to a docket entry?
The docket entry can be withdrawn and refiled or amended.
Does a Certificate of No Objection need to be filed after an objection period runs on a notice I serve?
No.
If I pay for the same pleading twice, how can I get a refund?
You can request a refund by completing the “Request for Refund” form that is located on our website on the Forms page. Once the form is completed, CM/ECF users can electronically file the document with the court by accessing Motions/Applications, Refund of Electronic Payment. Non-CM/ECF users can submit the request using EDSS.
What is the easiest way to check what I've docketed?
Go to Utilities and select View Your Transaction Log.
Who do I contact if I cannot find an appropriate docket event for my pleading?
Click PAMB_CMECF_Event_Help [at] pamb.uscourts.gov (subject: CM%2FECF%20Event%20Help) (here) to send an e-mail to the CM/ECF Event Help mailbox and someone will get back to you as soon as possible. Please include a description of the document you are trying to file and the case number you need to file it in.
What is the procedure if the debtor does not have any Payment Advices?
Local Bankruptcy Form 1007-1(c)-Certification of No Payment Advices is available on our website on the Forms page. Once the form is completed, electronically file the document with the court by accessing Miscellaneous, Employee Income Records (Certification of No Payment Advices).
Is there anything I need to do if my e-mail address changes?
If your e-mail address changes, you must update that information to continue to receive Notices of Electronic Filing from the CM/ECF system. Your primary email is maintained on your PACER account Visit the Manage My Account page on the PACER website.
If you have a secondary email address, that is maintained in your ECF account at the court. After logging in to ECF, select Utilities, then select the link Maintain Your ECF Account. Scroll to the bottom of the page and click on E-mail information. Make the changes to your secondary email and click Return to Account Screen then click Submit. Then you will get a screen that has a drop-down box containing all of the case numbers and names that will be updated, click Submit. The process is not completed until a screen display indicating that the update was successful.
Why am I not getting emails?
If you have a spam blocker installed or if your inbox is full, you may not be able to receive e-mails. If your E-mail address has changed, you must update this information in your ECF account in order to avoid any disruption to your E-mail service. To see what emails you did not receive, log into the CM/ECF system and on the CM/ECF Menu Bar, select Reports, then select the link Docket Activity Report.
How do I access my free look?
When you receive the Notice of Electronic Filing in your e-mail, click on the document number that has a line under it (e.g. 21) and the document will display.
Once the document has been opened, you have received your one free look.
The free look is not in the hyperlink to the docket (e.g. 1:09-bk-00109)
HEARINGS
What is Court Hearing Scheduler (CHS)?
Court Hearing Scheduler is used when attorneys are docketing specific docket events in CM/ECF that are setup to self-schedule hearings for notices attorneys are serving. The hearing list consists of dates, times and locations that are predetermined by the courtroom deputy. Prior to e-filing a motion, filers must access the Matter Hearing Dates (CHS) program located on our website (www.pamb.uscourts.gov) to obtain the objection and hearing information to include in their notice. A demo of the Court Hearing Scheduler is available on the Self-scheduling Hearings page of our website.